The Philadelphia Sheriff's Office has announced a reorganization plan that officials say is intended to modernize operations, improve efficiency and enhance services related to real estate transactions and other agency functions.
The plan, announced by Sheriff Rochelle Bilal, follows an internal review of office operations and includes leadership changes, technology upgrades and additional staffing within the agency's Real Estate Division.
According to the Sheriff's Office, the Real Estate Division, which oversees sheriff sales, deed processing and related transactions, will undergo restructuring aimed at reducing processing delays and improving customer service. Planned changes include updated operational procedures, expanded employee training and the implementation of new technology systems.
Among the initiatives is the development of a Deed Tracker System, a public-facing tool that would allow purchasers at sheriff sales to monitor the status of deeds during the recording process.
The reorganization also includes the appointment of a new undersheriff, who will oversee daily operations, personnel management and strategic planning efforts. The office said it also plans to create a project manager position focused on operational improvement initiatives and a compliance attorney position to oversee legal and policy matters related to civil process and real estate operations.
Officials said the Real Estate Division has made progress in reducing deed-recording backlogs through operational and technology improvements. The office stated that it is currently meeting statutory requirements for deed processing and recording.
The Sheriff's Office also plans to create additional Sheriff Sale Technician positions to support deed processing, records management, customer service and real estate operations.
In a statement, Bilal said the changes are intended to improve efficiency, accountability and public access to information.
“This reorganization is about building a stronger organization for the future,” Bilal said. “We are investing in people, technology, and processes that will help us better serve Philadelphia residents while creating a more efficient and accountable Sheriff’s Office.”
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